Privacy Policy for ALPA AB
At ALPA AB, we value your privacy. This policy explains how we collect and use personal data. It applies both to our own customers and, in some cases, to our customers’ end users.
What data we collect
We collect the information necessary to provide our services, such as:
- Contact details (name, email, phone number, address)
- Billing and payment information
- Correspondence and other communications with us
- We may also, in connection with our assignments, temporarily process personal data belonging to our customers’ end users. This includes data submitted through contact forms on our customers’ websites if they use ALPA Online.
How we use the data
We process personal data in order to:
- Maintain and fulfill business relationships with our customers
- Manage invoicing and accounting
- Provide support and operation of our services
- Ensure delivery of email messages through the third-party service Postmark
Retention period
- Data relating to our own customers is retained for as long as we have an active business relationship and thereafter for as long as required by law (e.g. accounting legislation).
- Data relating to our customers’ end users (for example, through contact forms with ALPA Online) is stored in Postmark for up to three months. It is then automatically deleted.
Sharing of data
We only share personal data with:
- Accounting and bookkeeping systems
Technical systems necessary to deliver our services (e.g. Postmark for email) - Service providers who process personal data on our behalf. These providers are bound by data processing agreements and are not permitted to use the data for their own purposes.
Your rights
You have the right to:
- Request information about the data we process about you
- Request correction of incorrect data
- Request deletion when the data is no longer needed or when you withdraw your consent
- Object to certain types of processing
- Receive your data in a structured, portable format (data portability)
To exercise your rights, please contact us as described below.
Contact
The data controller is:
ALPA AB
Company registration number: 559093-3569
Email: kontakt@alpa.se
Phone: +46702926502